Detailed TOC of Global ITSM Software Market Research Report 2025
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global ITSM Software Market Size Growth Rate by Type: 2019 VS 2025 VS 2033
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global ITSM Software Market Growth by Application: 2019 VS 2025 VS 2033
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global ITSM Software Market Perspective (2019-2033)
2.2 ITSM Software Growth Trends by Region
2.2.1 Global ITSM Software Market Size by Region: 2019 VS 2025 VS 2033
2.2.2 ITSM Software Historic Market Size by Region (2019-2025)
2.2.3 ITSM Software Forecasted Market Size by Region (2025-2033)
2.3 ITSM Software Market Dynamics
2.3.1 ITSM Software Industry Trends
2.3.2 ITSM Software Market Drivers
2.3.3 ITSM Software Market Challenges
2.3.4 ITSM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top ITSM Software Players by Revenue
3.1.1 Global Top ITSM Software Players by Revenue (2019-2025)
3.1.2 Global ITSM Software Revenue Market Share by Players (2019-2025)
3.2 Global ITSM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by ITSM Software Revenue
3.4 Global ITSM Software Market Concentration Ratio
3.4.1 Global ITSM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by ITSM Software Revenue in 2025
3.5 ITSM Software Key Players Head office and Area Served
3.6 Key Players ITSM Software Product Solution and Service
3.7 Date of Enter into ITSM Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 ITSM Software Breakdown Data by Type
4.1 Global ITSM Software Historic Market Size by Type (2019-2025)
4.2 Global ITSM Software Forecasted Market Size by Type (2025-2033)
5 ITSM Software Breakdown Data by Application
5.1 Global ITSM Software Historic Market Size by Application (2019-2025)
5.2 Global ITSM Software Forecasted Market Size by Application (2025-2033)
6 North America
6.1 North America ITSM Software Market Size (2019-2033)
6.2 North America ITSM Software Market Growth Rate by Country: 2019 VS 2025 VS 2033
6.3 North America ITSM Software Market Size by Country (2019-2025)
6.4 North America ITSM Software Market Size by Country (2025-2033)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe ITSM Software Market Size (2019-2033)
7.2 Europe ITSM Software Market Growth Rate by Country: 2019 VS 2025 VS 2033
7.3 Europe ITSM Software Market Size by Country (2019-2025)
7.4 Europe ITSM Software Market Size by Country (2025-2033)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific ITSM Software Market Size (2019-2033)
8.2 Asia-Pacific ITSM Software Market Growth Rate by Region: 2019 VS 2025 VS 2033
8.3 Asia-Pacific ITSM Software Market Size by Region (2019-2025)
8.4 Asia-Pacific ITSM Software Market Size by Region (2025-2033)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America ITSM Software Market Size (2019-2033)
9.2 Latin America ITSM Software Market Growth Rate by Country: 2019 VS 2025 VS 2033
9.3 Latin America ITSM Software Market Size by Country (2019-2025)
9.4 Latin America ITSM Software Market Size by Country (2025-2033)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa ITSM Software Market Size (2019-2033)
10.2 Middle East & Africa ITSM Software Market Growth Rate by Country: 2019 VS 2025 VS 2033
10.3 Middle East & Africa ITSM Software Market Size by Country (2019-2025)
10.4 Middle East & Africa ITSM Software Market Size by Country (2025-2033)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 ServiceNow
11.1.1 ServiceNow Company Detail
11.1.2 ServiceNow Business Overview
11.1.3 ServiceNow ITSM Software Introduction
11.1.4 ServiceNow Revenue in ITSM Software Business (2019-2025)
11.1.5 ServiceNow Recent Development
11.2 Atlassian
11.2.1 Atlassian Company Detail
11.2.2 Atlassian Business Overview
11.2.3 Atlassian ITSM Software Introduction
11.2.4 Atlassian Revenue in ITSM Software Business (2019-2025)
11.2.5 Atlassian Recent Development
11.3 Ivanti (HEAT Software)
11.3.1 Ivanti (HEAT Software) Company Detail
11.3.2 Ivanti (HEAT Software) Business Overview
11.3.3 Ivanti (HEAT Software) ITSM Software Introduction
11.3.4 Ivanti (HEAT Software) Revenue in ITSM Software Business (2019-2025)
11.3.5 Ivanti (HEAT Software) Recent Development
11.4 IBM
11.4.1 IBM Company Detail
11.4.2 IBM Business Overview
11.4.3 IBM ITSM Software Introduction
11.4.4 IBM Revenue in ITSM Software Business (2019-2025)
11.4.5 IBM Recent Development
11.5 Broadcom
11.5.1 Broadcom Company Detail
11.5.2 Broadcom Business Overview
11.5.3 Broadcom ITSM Software Introduction
11.5.4 Broadcom Revenue in ITSM Software Business (2019-2025)
11.5.5 Broadcom Recent Development
11.6 BMC Software
11.6.1 BMC Software Company Detail
11.6.2 BMC Software Business Overview
11.6.3 BMC Software ITSM Software Introduction
11.6.4 BMC Software Revenue in ITSM Software Business (2019-2025)
11.6.5 BMC Software Recent Development
11.7 ASG Software
11.7.1 ASG Software Company Detail
11.7.2 ASG Software Business Overview
11.7.3 ASG Software ITSM Software Introduction
11.7.4 ASG Software Revenue in ITSM Software Business (2019-2025)
11.7.5 ASG Software Recent Development
11.8 Axios Systems
11.8.1 Axios Systems Company Detail
11.8.2 Axios Systems Business Overview
11.8.3 Axios Systems ITSM Software Introduction
11.8.4 Axios Systems Revenue in ITSM Software Business (2019-2025)
11.8.5 Axios Systems Recent Development
11.9 SAP
11.9.1 SAP Company Detail
11.9.2 SAP Business Overview
11.9.3 SAP ITSM Software Introduction
11.9.4 SAP Revenue in ITSM Software Business (2019-2025)
11.9.5 SAP Recent Development
11.10 Cherwell Software
11.10.1 Cherwell Software Company Detail
11.10.2 Cherwell Software Business Overview
11.10.3 Cherwell Software ITSM Software Introduction
11.10.4 Cherwell Software Revenue in ITSM Software Business (2019-2025)
11.10.5 Cherwell Software Recent Development
11.11 Micro Focus (Formerly HPE)
11.11.1 Micro Focus (Formerly HPE) Company Detail
11.11.2 Micro Focus (Formerly HPE) Business Overview
11.11.3 Micro Focus (Formerly HPE) ITSM Software Introduction
11.11.4 Micro Focus (Formerly HPE) Revenue in ITSM Software Business (2019-2025)
11.11.5 Micro Focus (Formerly HPE) Recent Development
11.12 Freshworks
11.12.1 Freshworks Company Detail
11.12.2 Freshworks Business Overview
11.12.3 Freshworks ITSM Software Introduction
11.12.4 Freshworks Revenue in ITSM Software Business (2019-2025)
11.12.5 Freshworks Recent Development
11.13 Ultimo
11.13.1 Ultimo Company Detail
11.13.2 Ultimo Business Overview
11.13.3 Ultimo ITSM Software Introduction
11.13.4 Ultimo Revenue in ITSM Software Business (2019-2025)
11.13.5 Ultimo Recent Development
11.14 Epicor
11.14.1 Epicor Company Detail
11.14.2 Epicor Business Overview
11.14.3 Epicor ITSM Software Introduction
11.14.4 Epicor Revenue in ITSM Software Business (2019-2025)
11.14.5 Epicor Recent Development
11.15 TOPdesk
11.15.1 TOPdesk Company Detail
11.15.2 TOPdesk Business Overview
11.15.3 TOPdesk ITSM Software Introduction
11.15.4 TOPdesk Revenue in ITSM Software Business (2019-2025)
11.15.5 TOPdesk Recent Development
11.16 Samanage
11.16.1 Samanage Company Detail
11.16.2 Samanage Business Overview
11.16.3 Samanage ITSM Software Introduction
11.16.4 Samanage Revenue in ITSM Software Business (2019-2025)
11.16.5 Samanage Recent Development
11.17 Agiloft Service
11.17.1 Agiloft Service Company Detail
11.17.2 Agiloft Service Business Overview
11.17.3 Agiloft Service ITSM Software Introduction
11.17.4 Agiloft Service Revenue in ITSM Software Business (2019-2025)
11.17.5 Agiloft Service Recent Development
11.18 Symantec
11.18.1 Symantec Company Detail
11.18.2 Symantec Business Overview
11.18.3 Symantec ITSM Software Introduction
11.18.4 Symantec Revenue in ITSM Software Business (2019-2025)
11.18.5 Symantec Recent Development
11.19 SysAid
11.19.1 SysAid Company Detail
11.19.2 SysAid Business Overview
11.19.3 SysAid ITSM Software Introduction
11.19.4 SysAid Revenue in ITSM Software Business (2019-2025)
11.19.5 SysAid Recent Development
11.20 SolarWinds
11.20.1 SolarWinds Company Detail
11.20.2 SolarWinds Business Overview
11.20.3 SolarWinds ITSM Software Introduction
11.20.4 SolarWinds Revenue in ITSM Software Business (2019-2025)
11.20.5 SolarWinds Recent Development
11.21 Autotask
11.21.1 Autotask Company Detail
11.21.2 Autotask Business Overview
11.21.3 Autotask ITSM Software Introduction
11.21.4 Autotask Revenue in ITSM Software Business (2019-2025)
11.21.5 Autotask Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
